Internal Service Catalog
Access all internal support streams. From IT tickets to HR profile updates, our portal connects you directly to D365 CRM workflows.
Submit tickets for workstation, network, or software access issues. All requests sync directly to our CRM for tracking.
Service Features
- Hardware repair and replacement requests
- Software installation and access management
- Network connectivity and VPN troubleshooting
- Real-time status updates via D365 portal
Manage your employee profile, request leave, or ask policy questions. Our portal ensures your data is always current.
Service Features
- Update personal profile and contact details
- Submit leave requests and track balances
- Access company policies and documentation
- Direct sync with HR CRM records
Request office repairs or submit expense reports for approval. Streamlined workflows for faster processing.
Service Features
- Report office maintenance and facility issues
- Submit expense reports for manager review
- Track approval status in real-time
- Automated notifications for all requests
CRM Connected
Real-time D365 data sync
Fast Response
SLA-driven case resolution
Secure Access
Enterprise-grade protection
Report System Incident
Facing a technical outage or CRM sync error? Submit a priority case to our engineering team for immediate investigation and resolution.
What happens after you submit:
CRM Sync Status
Live SyncReal-time validation of your D365 connection to ensure all employee service cases are logged correctly.
Case Routing Logic
Auto-AssignAutomated assignment rules mapping incoming employee requests to the correct department queue.
Profile Data Mapping
D365 ReadySecure integration of employee profile fields directly from your Dynamics 365 CRM database.